Responsible Gaming

Crickex is committed to Responsible Gaming, which aims to minimise the potential problem of gambling addiction. Gambling entertainment should not have a negative impact on the psycho-emotional and financial situation of its users. To this end, our company has developed self-exclusion services, the essence of which is to limit access to gaming, financial transactions and other options.

We believe that people should treat gambing as a recreational activity and not as a source of revenue. If necessary, you may contact the Crickex Support Team for expert assistance.

Responsible Gambling Tips

Responsible gambling ensures that you don’t get into financial trouble, which can affect other areas of your life later on. Use the tips below to help guard against the damaging effects of gambling addiction:

Treat gambling as a way of having a good time, not as a chance to make money;
Control your spending and never use any money set aside for other purposes for gambling;
Set weekly or monthly cash limits and don’t spend more on gambling than you plan to;
Don’t gamble when you are depressed or under the influence of drugs, including alcohol;
Limit your visit to the site so that you do not play to the detriment of your family and friends.

How do I know if there is a gambling addiction?

If you suspect you have a gambling addiction, answer the following questions:

Do you think about gambling when you are at work or university?
Do you feel like giving up your business to play at the casino?
Do you find it difficult to control your gambling expenses?
Has anyone close to you mentioned that you spend too much time gambling?
Do you feel devastated when you lose?
Do you want to gamble more to win back the money you’ve lost?
Are you prepared to borrow money from your friends or go to financial institutions to continue gambling?
Do you have financial problems due to your gambling activities?
Can you give up gambling if you have the money to continue gambling?
Do you gamble to reduce anxiety or loneliness?
Have you ever had to argue with acquaintances or family about your gambling hobby?
Have you ever hidden the amounts you spend on gambling from those close to you?
Are you willing to give up your work, studies or other activities to free up time for gambling?
Do you have suicidal thoughts about your gambling habit?

If you answered yes to most of these questions, it is worth seeking help.

Preventing Underage Gambling

Gambling addiction is a serious problem that affects all aspects of human life. If you recognise the symptoms of gambling addiction, seek professional help:

www.gamcare.org.uk;
www.gamblingtherapy.org;
www.gambleaware.org;
www.gamblersanonymous.org.

Professionals will provide professional help and support to deal with addiction without violating the user’s privacy rights.

Restricting Access to Minors

It is the responsibility of parents or guardians to monitor the online activities of minors. Play responsibly using parental controls to ensure that your child does not have access to gambling entertainment. The use of special software is recommended for this purpose:

www.cybersitter.com;

www.netnanny.com.

Preventing Underage Gambling

Crickex does not provide services to anyone under the age of 18. Our internal company policy uses various measures to screen out underage users. All players without exception go through an account verification procedure. If the information given by them is not correct, we will restrict access to the account without the right to withdraw deposits.

Restricting Access to Minors

We have developed guidelines to help you limit minors’ access to gaming services and products:

Do not forget to log out of your personal account after visiting our website;
Don’t give bank card and e-wallet details to children;
Create a separate account on a PC or laptop in the browser for minors, blocking access to gambling sites;
Do not use the password saving function to prevent children from logging in to the Crickex website themselves.